Justice Owusu
Business Analyst @Smart Approaches
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WORK HISTORY
Business Analyst @Smart Approaches
Reducing rework requests by 18% by ensuring traceability, version-controlled documentation, and alignment and alignment with agile delivery frameworks.• Delivering improved payment functionality in the SAWL project, enabling global transactions and increasing profit margins by 25% within 3 months of launch.• Increasing student enrollments by 21% by collaborating with product owners and engineering teams to redesign LMS navigation, informed by gap analysis and user feedback workshops.• Enhancing project delivery efficiency by gathering, validating, and prioritising business requirements from 15+ stakeholders across product, finance, and operations, ensuring alignment with business objectives.
EDUCATION
Teesside University
Master of Science - MS
Kwame Nkrumah University of Science and Technology, Kumasi
Bachelor of Science - BS
Jack Welch Management Institute
Operations Management Professional Certificate
ABOUT JUSTICE OWUSU
Business Analyst professional with expertise in project management, business process…
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