Justen Starbuck

About Justen Starbuck

As IT Manager at FusionAuth, I specialize in optimizing employee experience through proactive IT training and streamlined onboarding and offboarding processes. My responsibilities include managing hardware and equipment lifecycle, overseeing helpdesk support, maintaining SOC2 and ISO 27001 compliance, and implementing disaster recovery plans. Leveraging expertise in cybersecurity and technology management, I contribute to cross-functional projects such as security audits and office build-outs. My work ensures smooth IT operations while supporting company-wide initiatives, fostering seamless technical transitions and innovation.

Experience

1. IT Manager

   FusionAuth

   Nov 2024 — Present · Broomfield, CO, US

   Optimizing employee experience through proactive IT training, managing onboarding and offboarding processes, and ensuring smooth technical transitions. It includes overseeing the procurement, lifecycle, and security of hardware and equipment, providing helpdesk support, and troubleshooting issues. The role also involves defining IT processes, documenting best practices, and enforcing security policies, including maintaining SOC2 compliance. Additionally, it encompasses disaster recovery planning, managing IT vendor relationships, and negotiating contracts. The position also contributes to special projects like security audits and office build-outs, working cross-functionally with other departments to support IT needs in company-wide initiatives.

Education

• Steele Accelerated High School

  High School, High School Diploma

  2010 — 2011

• DeVry University

  Associate’s Degree, Network and System Administration/Administrator

  2015 — 2017