Justen Chenault

About Justen Chenault

Experienced Accounts Receivable Analyst with a diverse background in the accounting industry. Proficient in billing and invoicing, cash applications, customer service, credit analysis, collections, account reconciliation, and customer account setup. Additionally, skilled in Ariba Administrator responsibilities.

Experience

1. Collections Specialist

   Jenzabar

   Dec 2021 — Present · Boston, MA, US

   Own and manage customer collections accounts in the US/International.• Resolve billing and customer credit issues which may involve research into historical billings.• Track collections efforts and success and report to management.• Timely and accurate processing of customer payments, which are obtained through the following: lockbox, wires, ACH, and physical checks.• Manage the Dunning Module (collection tool).• Collecting and maintaining customer state sales and use tax certificates.• Maintain and track internal accounts receivable inbox, including researching client discrepancies and questions and following up directly with customers.• Assist with month-end customer invoicing, including services and miscellaneous project billings.• Assist with issuing cancellation certificates and credit memos as necessary.• Lead bi-weekly collection calls with management, controller and VP of Finance.• Lead weekly calls with internal CSMs to discuss any issues related to customer accounts.

Education

• High-Tech Institute-Nashville

  Associate degree, Computer Networking and Security

  2006 — 2007