Julie Shoemaker

About Julie Shoemaker

Enjoy helping people better their work experience through collaboration, skill improvement, process improvement and professional growth. I bring 20+ years of experience in manufacturing ERP software as a user, manager, and educator. I am skilled in Multi-Site Operations, Management, Business Intelligence, Business Process Improvement, and Training. Additionally, I\'ve worked in and managed pre-sales, sales, customers service, and marketing. I\'ve spoken at numerous conference events on topics ranging from ERP specific to general business process. I love to meet and work with others, as I believe we grow through our experiences and those around us.I have a Business Communications BA and a Master of Business Administration (MBA) focused on Business Administration and Management, I believe communication, both written and verbal, is the key to any process being successful and I focus on listening and being adaptable to the audience at hand.

Experience

1. Consulting Practice Director

   Syvantis Technologies, Inc

   Oct 2022 — Present · Baxter, MN, US

   Primary responsibilities include:• Manage the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. • Set and maintain strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability. • Develop strategy and plans to successfully implement operational policies and achieve business objectives. • Support and manage ERP consulting team and serves as high level advisor or project director to complex engagements. • Supervise project finances, including budgets and financial controls. • Develop and implements sales plans to achieve yearly sales goals.• Client care director, acting as the escalation point for customer concerns.Additional responsibilities:• Pre-sales demonstrations for new and exiting clients.• Manage projects for high-level ERP implementation and other projects, as needed.

Education

• Baldwin Wallace University

  Master of Business Administration (MBA), Business Administration and Management, General

  2004 — 2009

• Baldwin Wallace University

  Bachelor's degree, Business/Corporate Communications

  1999 — 2002

Skills

• Windows
• Marketing
• System Administration
• Business Intelligence
• Sharepoint
• Training
• Teaching
• Aquisition Integration
• Microsoft Office
• Process Improvement
• Business Process
• Technical Documentation
• Windows Os
• Supply Chain
• Strategic Planning
• Software Implementation Management
• Erp
• Multi-Site Operations
• Software Project Management
• Crm
• Windows Server
• Infor Xa (Formerly Mapics)
• Integration
• Business Analysis
• Adobe Creative Suite
• Customer Service
• Enterprise Software
• Business Process Improvement
• Quadrant Document Management Software
• Networking
• Customer Relationship Management (Crm)
• Public Speaking
• Project Management
• Avaya Ip Telephony
• Leadership
• Management