Julio Ricardo
- Role
- Senior Manager, Customer Service Delivery at Equinix
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Manager, Customer Service Delivery
May 2022 — Present · Miami-Fort Lauderdale, FL, US
Responsible for a Team of Customer Service Delivery personnel who Project Manage the delivery and installation of customers Co-location and hybrid computing environments globally.
Skills
- Storage
- Troubleshooting
- IT Service Management
- Account Management
- Quality Assurance
- Professional Services
- Enterprise Software
- System Deployment
- Servers
- Itil
- Disaster Recovery
- Saas
- Business Continuity
- Project Management
- Virtualization
- Telecommunications Billing
- Networking
- Outsourcing
- IT Operations
- Management
- Vendor Management
- Service Delivery
- Technical Support
- Wan
- Service Management
- Vmware
- Voice Over Ip (Voip)
- Cloud Computing
- Managed Services
- Call Centers
- Software as a Service (Saas)
- Pre-Sales
- Infrastructure
- IT Management
- Voip
- Data Center
- Cisco Technologies
- Telecommunications
- Sales Engineering
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