Juno L.
Al-driven Customer Service Technologies | Data Orchestration and Optimization | Women Empowerment in Tech
- Role
- Senior Manager at CVS Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Juno L.
Self-motivated individual with exceptional analytical skills and knowledge in software implementation and technology transformation.With a wide range of professional experience in consulting, higher education, international organizations, etc, Juno has specialized in marketing technologies, quantitative research, and data analysis. Her expertise includes Pega Customer Decision Hub, SAFe Scrum and Agile Methodology, JIRA, DevOps, Tableau, R, Python, SQL, Lean Six Sigma, etc. As a certified POPM, SSM, and SDP, Juno helps her client to use AI and machine learning to better predict customer behavior and optimize customer experience.Driven by her passion for promoting equality among workplaces and developing countries, Juno has engaged in multiple diversity projects in both public and private sectors.
Experience
Senior Manager
May 2024 — Present · New York, NY, US
Education
The George Washington University
Bachelor of Science - BS, Statistics and Finance
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