Junjin Chen
Product Designer @Sprinklr | B2B, AI
- Role
- Product Designer at Sprinklr
- Location
- Bloomington, IN, US
- LinkedIn followers
- 500 followers
Experience
Product Designer
Jul 2023 — Present
Designed and shipped core features for Sprinklr Survey, including AI-powered survey creation, multilingual translation, and response analytics.• Collaborated closely with PMs and developers in an Agile environment, ensuring on-time, issue-free feature releases that met business and user needs.• Conducted a UX audit with the research team for Sprinklr product, identifying usability challenges and recommending solutions that reduced churn risk and improved user retention.• Conceptualized design initiatives with design leadership, illustrating the future vision of Sprinklr’s products for executives.
Education
The University of Nottingham Ningbo China
Bachelor's degree, Product Design & Manufacture
Indiana University Bloomington
Master of Science, Human-Computer Interaction Design
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