Junia Furtado
Case Manager Job Developer @YMCA of Greater Toronto
Signup · Get unlimited contacts
WORK HISTORY
Case Manager Job Developer @YMCA of Greater Toronto
North York, ON, CA
Providing one-on-one career counselling sessions to clients, helping them assess their skills, interests, and goals to determine suitable career paths• Assisting clients in developing effective job search strategies, including online job searching and networking techniques• Identifying skill gaps in clients\' profiles and recommending relevant training and education programs to enhance their employability• Matching clients\' skills and qualifications with suitable job openings, both within and outside the YMCA organization• Connecting clients with resources such as job boards, local employers, job fairs, and community organizations that can aid in their job search efforts• Organizing and conducting workshops on topics such as job searching and career development• Establishing long-term partnerships with community employers• Keeping accurate records of client interactions, progress, and outcomes to track the effectiveness of the services provided• Staying informed about labour market trends, job market demands, and emerging industries to provide relevant and up-to-date advice to clients• Achieving quality results consistent with the organization’s standards• Assisting in supporting candidates during placement to achieve long-term employment• Organizing and leading successful community job fairs
EDUCATION
Seneca Polytechnic
Advanced Diploma, Financial Planning and Services
FATHER ARNALDO JANSSEN – Brazil
Bachelor’s degree of Law , Law
Seneca Polytechnic
Certificate, Pre-Business
SKILLS
ABOUT JUNIA FURTADO
With a decade of experience in the aviation and travel industry, I’ve built a proven record of excellence at Lufthansa — leading customer relationship initiatives, supervising high-performing teams, and streamlining service operations in a global environment.Recognized for my proactive mindset and results-driven leadership, I’ve successfully guided teams through operational challenges, managed crisis communications during flight disruptions, and implemented process improvements that enhanced efficiency, compliance, and customer satisfaction.Leveraging skills in conflict resolution and decision-making, I contribute to fostering a collaborative and high-performing team environment. Fluent in Portuguese and English, I prioritize clear communication and operational excellence to deliver exceptional service and empower my team to achieve effective outcomes.I’m ready to bring my skills and passion to a results-oriented organization that values fresh ideas, teamwork, and continuous improvement — turning challenges into opportunities for success.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.