Junaid Kazi
Customer Success Manager at S&P Global Platts
- Role
- Customer Success Manager, South Asia at S&P Global
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Junaid Kazi
Over 15 years of experience in Customer/Client Servicing Industry. Effectively managed…
Experience
Customer Success Manager, South Asia
Aug 2022 — Present · Mumbai, IN
Education
ITM Group of Institutions
Executive MBA, Operations
Government Polytechnic College
Technical certification, Computer Hardware and Networking
2006 — 2006
University of Mumbai
Bachelor of Commerce, Commerce
2006 — 2009
St. Pauls High School
SSC, Secondary Education and Teaching
1993 — 2004
St. Anne's Junior college
HSC, Commerce
2004 — 2006
Skills
- Event Planning
- Operations Management
- Performance Management
- Crm
- Team Leadership
- Recruiting
- Leadership
- Management
- Team Building
- Contact Centers
- Outsourcing
- Teamwork
- Team Management
- Social Media
- Business Strategy
- Troubleshooting
- Salesforce.com
- Customer Service
- Coaching
- Business Development
- Call Centers
- Marketing Communications
- Networking
- Human Resources
- Service Delivery
- SEO
- Technical Support
- Business Analysis
- Customer Relationship Management (Crm)
- Lead Generation
- Vendor Management
- Event Management
- Employee Engagement
- Business Process Outsourcing (Bpo)
- Marketing Strategy
- Customer Experience
- Market Research
- Employee Relations
- Microsoft Office
- Sales
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