Junaid Ali
Seasoned Operations Head with over 24 years of Outsourcing industry experience
- Role
- Delivery Head at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Junaid Ali
I’m a Commerce graduate and seasoned management professional with over 25 years of…
Experience
Delivery Head
Jun 2023 — Present · Hyderabad, IN
Education
Osmania University
Bachelor of Commerce (B.Com.), Commerce
1996 — 1999
Skills
- Transition Management
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Process Management
- Operational Excellence
- Bpo
- Leadership
- Management
- Operations Management
- Quality Management
- Pre-Sales
- Talent Acquisition
- Resource Management
- Team Management
- Sla
- Customer Relationship Management (Crm)
- Vendor Management
- Call Centers
- Process Improvement
- Sourcing
- Business Process Outsourcing (Bpo)
- Offshoring
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Service Delivery
- Business Analysis
- Performance Appraisal
- Screening
- Business Process Improvement
- Management Information Systems (Mis)
- Telecommunications
- Relationship Management
- Outsourcing
- Six Sigma
- Call Center
- Performance Management
- Crm
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