Junaid Ali
Senior Site Reliability Engineer - Iam @TELUS
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WORK HISTORY
Senior Site Reliability Engineer - Iam @TELUS
CA
Leading a team of 15+ staff both onsite and offshore to manage the operations of our entire E2E environment for the company’s Identity needs.Driven operational excellence using SRE guiding principles in the team’s ability to manage a CI/CD pipeline for both our On-Premises environments as well as our SaaS solutions.Directly involved in designing and implementing Kubernetes-based container orchestration for Microservices architecture, improving deployment efficiency by 35%.Leading the initiative to improve incident response and root cause analysis efforts, resulting in an 8 Hour reduction in mean time to resolution (MTTR). Led the migration of On-Premise infrastructure to GCP Cloud, reducing operational costs by 30%.Collaborated cross-functionally to optimize infrastructure and application performance, resulting in a 30% reduction in latency.Measuring the KPIs and using analytics to determine a products fit and adoption to our environment.Backlog grooming and prioritization based on support requirementsImplemented monitoring and alerting systems using Dynatrace, GCP Logging, Prometheus and Grafana, achieving 99.95% uptime for critical Services and Applications.Mentoring L3 and L2 team members and conduct training sessions on SRE best practices and tools.
EDUCATION
JSS SCIENCE AND TECHNOLOGY UNIVERSITY
Bachelor of Engineering - BE, Electronics and Instrumentation
ABOUT JUNAID ALI
Tech Leader by Day, Brand Builder by Passion I\'m a Lead Site Reliability Engineer specializing in Kubernetes, Dynatrace, Terraform, and cloud platforms like AWS, GCP, and Azure, where I drive system reliability, automation, and cross-functional collaboration at scale. With deep expertise in observability, incident response (PagerDuty), and Python-based tooling, I’m obsessed with making systems smarter and more efficient.Alongside that, I’ve spent the past few years in the creator economy, helping brands and creators grow through strategy and storytelling and recently launched my own influencer marketing agency to scale that impact.Let’s build things that don’t break and brands that stand out.
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