Junae Butler
Customer Success Manager @insightsoftware
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WORK HISTORY
Customer Success Manager @insightsoftware
Managing a book of enterprise business( 70 Accounts) as the lead CSM in the North American region for the Longview product to ensure higher engagement and successful renewal-Achieved an average of 3-10% increase in ARR per account year over year-Identified potential of revenue growth with cross-sell/up sell opportunities within insightsoftwares portfolio of 75+ products-Worked cross functionally with product, Cloud, finance and legal to provide top notch quality service and resolve technical and billing needs.
EDUCATION
North Carolina Agricultural and Technical State University
Bachelor of Science - BS, Criminal Justice
ABOUT JUNAE BUTLER
I am a graduate of North Carolina Agricultural and Technical State University. During the course of my academic career, I also managed to accrue nearly 4 years of work experience. I had the privilege of working for the Center of Excellence in Cybersecurity Research, Education and Outreach and in a Support Specialist role in where I learned valuable professional skills such as business management, research design, merchandising, and basic understanding with certain programming. Whether working on academic, extracurricular, or professional projects, I apply proven organizational, analytical and communication skills, which I hope to leverage into my future opportunities.
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