Julissa MacHado
Account Manager @ KnowBe4 | Leader in HRM | Cybersecurity
- Role
- Account Manager, Smb at KnowBe4
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Julissa MacHado
I help organizations reduce human risk by turning security awareness into a practical, people-first defense.At KnowBe4, we partner with businesses to strengthen their security culture through integrated security awareness training, phishing simulations, and human risk management. Our platform helps teams move beyond checkbox compliance and build lasting, measurable behavior change, all without adding unnecessary complexity.In a nutshell, we’re helping organizations make security a shared responsibility.In my role, I: Partner with SMB organizations to understand their security goals, risk posture, and internal challenges Guide customers through adoption, optimization, and long-term success with the KnowBe4 platform Translate technical security needs into clear, actionable strategies that support both people and the businessIf you’re thinking about how to better protect your organization from phishing, social engineering, and human-based threats, or just want to make security awareness actually work, I’d love to connect.
Experience
Account Manager, Smb
Jan 2026 — Present · Clearwater, FL, US
Education
University of South Florida
Bachelor's degree, Business Administration and Management, General
2015 — 2019
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