Julio Diaz
IT Operations & Customer Support Expert | Enhancing User Experience through Technical Expertise & Strategic Leadership | Improved customer satisfaction by 32% | 5+ Years of Experience in IT Service Delivery
- Role
- Digital Solutions Supervisor at Beusa Energy
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Julio Diaz
Elevating IT Operations with over 20 years of Service Delivery and Technical Support…
Experience
Digital Solutions Supervisor
May 2025 — Present · The Woodlands, TX, US
As Digital Solutions Supervisor, I lead the Corporate and Field IT Support teams at Beusa Energy, focusing on optimizing service delivery, streamlining IT operations, and enabling seamless support for both office-based and field operations. I work cross-functionally with infrastructure, cybersecurity, and application teams to improve processes, ensure uptime, and support mission-critical systems, from frac vans to executive IT support.I’m passionate about improving user experience, driving team performance, and building frameworks that scale in fast-paced environments.
Education
Universidad Tecmilenio
Bachelor's degree
2002 — 2006
Skills
- Microsoft Office
- Protección De Datos Personales
- Venta De Vehículos
- Visual Basic Para Aplicaciones (Vba)
- Orientdb
- Programación Web
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