Julimara Blank
Head of Operations @LOVESPACE
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WORK HISTORY
Head of Operations @LOVESPACE
Lead daily logistics operations, ensuring performance against SLOs, KPIs, and customer expectations.• Forecast and plan operational capacity, developing scalable networks to support growth and peak demand.• Manage and optimise 3PL and fleet partner relationships, including performance scorecards, SLAs, and quarterly business reviews.• Drive continuous improvement initiatives, identifying risks, implementing corrective actions, and standardising processes.• Oversee cost control, invoice validation, and budget management for logistics operations.• Develop operational documentation, training materials, and onboarding programmes for internal teams and partners.• Lead recruitment, coaching, and performance management for operations teams.• Implement contingency plans to mitigate disruptions and maintain service continuity.• Challenge existing processes and strategies, recommending alternative models to ensure the network can support ongoing growth.• Collaborate cross‑functionally with product, customer service, and warehouse teams to improve operational efficiency
EDUCATION
University of Westminster
Master, Supply Chain Management
Universidade Federal de Juiz de Fora
Engineer's degree, Civil Engineering
Faculdade Unyleya
Master of Business Administration - MBA, Shipping
ABOUT JULIMARA BLANK
As the Head of Operations at LOVESPACE for over three years, I lead our team\'s efforts to enhance operational efficiency, streamline transportation processes, and foster leadership development. Utilizing my expertise in IOSH and transportation, I focus on improving logistics strategies, managing third-party partnerships, and ensuring high performance through effective training and process optimization. With a strong background in supply chain management and leadership, I am committed to driving continual improvement within LOVESPACE. Collaborating with stakeholders and leveraging my bilingual fluency in English and Portuguese, I enable seamless communication and alignment of operational goals, ensuring the success of initiatives that meet and exceed organizational objectives.
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