Juli Hillis

About Juli Hillis

Results-driven Ad Operations and Account Management professional with proven experience overseeing end-to-end digital ad campaigns across multiple platforms. Skilled in trafficking, optimizing, and analyzing performance data to deliver actionable insights and ensure seamless campaign execution. Adept at managing client relationships, timelines, and deliverables while collaborating with sales and product teams to drive revenue growth. Known for strong attention to detail, clear communication, and the ability to manage multiple priorities in fast-paced environments, with a growth mindset and a passion for continuous learning and innovation.

Experience

1. Senior Digital Account Manager, Ad Serving

   XR Extreme Reach

   Aug 2016 — Present · Los Angeles, CA, US

   Account Management:• Managed a portfolio of 17 active accounts, including enterprise and agency clients, achieving an 85% retention rate through consistent delivery of high-performing campaigns and exceptional service. • Presented platform demos to 50+ clients in one-on-one and group settings, supporting client onboarding and adoption across multiple accounts.• Led over 40 pre-launch campaign kickoff calls to define client expectations, align on performance KPIs, and ensure readiness for on-time launches.• Served as the primary point of contact for all client communications and inquiries while building strong, long-lasting relationships.Campaign Management:• Launched and managed 400+ digital ad campaigns for enterprise and velocity clients with monthly budgets up to $2M, ensuring campaigns met performance goals and client objectives.• Delivered 300B+ impressions across campaigns, maintaining high client satisfaction and campaign performance standards.• Managed internal timelines, deliverables, and implementation milestones to guarantee accurate launches and on-time execution.• Analyzed client performance data from campaigns using internal reporting platforms (including Omni) to generate insights, identify optimization opportunities, and communicate actionable performance trends.Customer Success: • Collaborated with 25 sales executives as well as other teams to identify opportunities for account growth and uncover upsell and cross-sell opportunities, driving revenue growth and improved client retention.• Partnered with Product, Technical, and Sales teams to advocate for client needs and develop platform solutions, representing 20+ clients in 300+ strategic discussions.• Mentored and trained more than 10 account managers in the past 10 years, providing ongoing coaching and support.

Education

• University of Iowa

  French masters courses

• Asbury University

  BA, French

Skills

• New Media
• Dvd
• Broadcasting
• Digital Video
• Commercials
• Relationship Management
• Social Media
• Customer Service
• Entertainment
• Salesforce.com
• Online Advertising
• Advertising
• Digital Distribution
• Video Post-Production
• Television
• Video
• Account Management
• Digital Media
• Broadcast
• Hd Video
• Post Production
• Digital Marketing
• French