Juliette R.

Commercial Card Product Implementation Associate @JPMorganChase

Irvine, CA, US

Own the full onboarding process for commercial credit card and reconciliation solutions, guiding corporate clients including international businesses, government agencies, scientific organizations, and legacy accounts by providing hands-on, personalized assistance. • Work closely with internal teams across Sales, Relationship Management, Treasury, Servicing, and Product Solutions & Support to translate client needs into clear technical setups and timely implementations.• Manage all required legal and technical documentation to keep projects on track while building strong relationships based on trust and clear communication.• Monitor and analyze onboarding scorecard data to track progress, identify trends, and provide actionable insights that help improve client experience and operational efficiency.• Active member of two event committees in Irvine, representing onboarding and commercial card teams; helped organize “Coffee & Chat” sessions where executives connected with the local team to strengthen collaboration and share insights.