Juliette Osborne

Director of People Operations @Groundfloor Finance

Atlanta, GA, US

People & Business PartneringPartner with VPs and functional leaders to align people strategy with business goals and team priorities. Support organizational design, workforce planning, and team effectiveness, and coach leaders on performance, engagement, and team challenges.Talent Acquisition & StrategyLead full-cycle recruiting across the organization, partnering with hiring managers from intake through offer. Own hiring strategy and headcount planning, aligning talent needs with business goals while continuously improving processes to enhance efficiency, candidate experience, and quality of hire.Talent Systems & InfrastructureImplemented Greenhouse ATS and led Greenhouse Onboarding rollout, improving recruiting workflows and the new hire experience. Standardized hiring processes, tools, and training across teams.Performance & Manager EnablementOwn performance management strategy, including goal-setting, feedback cycles, and manager enablement. Built and deployed a centralized Manager Toolkit with templates, trainings, FAQs, and employment law resources to improve manager effectiveness. Coach managers on performance conversations and employee development.Culture, Engagement & EventsLead company-wide culture and engagement initiatives. Plan leadership offsites to drive alignment and team effectiveness, and own in-person all-hands events to strengthen connection and communication. Use employee feedback, including Great Place to Work data, to inform and evolve programs.Operations & LeadershipScale People Operations systems and processes to support company growth while ensuring compliance and consistency. Lead and develop the People function, driving execution and cross-functional collaboration.