Juliette Dunphy
Senior Director of Technical Product Management at Optum
- Role
- Senior Director, Technical Product Management, Home & Community at Optum
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Juliette Dunphy
A trusted leader with two decades of experience driving portfolio strategies forward. My diverse, hands-on experience managing product management teams in the healthcare, insurance, and financial services sectors coupled with a passion for curating exceptional user experiences allows my teams and I to deliver value that exceeds member expectations and fuels business growth.Colleagues know me as a thought leader and a big-picture thinker who can understand and solve complex business problems. My core strengths include unwavering optimism, an ability to build strong trust-based relationships, and a high sense of urgency.
Experience
Senior Director, Technical Product Management, Home & Community
Apr 2025 — Present · Raleigh, NC, US
Improving efficiency, AI adoption, and team culture for a key strategic business. Manage a $90M annual technology budget and a team of 35 directors, product managers, and product owners responsible for digital assets used during in-home nurse visits for our most vulnerable, home-bound patients. On track to generate $31B in revenue in 2025
Education
Harvard Business School Online
Certificate, Organizational Leadership
UNC Kenan-Flagler Business School
Bachelor of Science, Business Administration
2000 — 2004
Skills
- Sas
- Leadership
- Product Management
- Customer Analytics
- Segmentation
- Analytical Skills
- Strategy
- Process Improvement
- Sas/Sql
- Management
- Business Analysis
- Executive Management
- Small Business
- Banking
- Risk Management
- Customer Acquisition
- Customer Analysis
- Analytics
- Cross-Functional Team Leadership
- Competitive Intelligence
- Analysis
- Cross Selling
- Financial Services
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