Juliet Irwin

Change Management Manager @Deloitte

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Change Management Manager @Deloitte

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Vancouver, BC, CA

o Manager for the OCM workstream on an ERP program for a large public organization.o Manage all activities, across Communication & Engagement, Training, Business and People readiness workstreams.o Drive development and execution of key deliverables and work products as per plans.o Provide guidance and daily direction to the Deloitte OCM team.o Partner with client project leads and all functional teams.o Environment: SharePoint, MS Teams, MS365, Copilot, Smartsheet, Oracle Cloud.o Methodology: PROSCI change management, Ascend digital transformation methodology.

EDUCATION

1991 — 1996

University of Alberta

Bachelor of Science degree, Psychology

2012 — 2014

Pepperdine Graziadio Business School

Master of Science (M.Sc.), Organization Development

SKILLS

AnalysisNeeds AnalysisLeadershipBusiness ProcessBusiness TransformationTalent ManagementConsultingHuman ResourcesOrganizational DesignChange Management CommunicationsWorkshop FacilitationKnowledge ManagementLarge Group FacilitationTrainingSharepointChange ManagementCrmManagementBusiness AnalysisPolicyPerformance ImprovementBusiness PlanningSoftware DocumentationCommunications PlanningOrganizational ChangeFacilitationManagement ConsultingBusiness Process MappingRequirements AnalysisBusiness StrategyCoachingRecruitingTraining DeliveryGovernanceBusiness Process ImprovementOrganizational DevelopmentProgram ManagementVisioLearning Needs AnalysisOrganizational Effectiveness

ABOUT JULIET IRWIN

Juliet is a senior leader with a history of successfully delivering strategic, enterprise wide programs in large complex organizations. She has demonstrated experience envisioning, strategizing, and delivering next generation solutions with innovative thinking, cross functional team-oriented approaches and tactical execution. Juliet leverages her extensive experience in business transformation, organization change management, organization development and project management to co-create solutions. The culmination of years of consulting and a Master of Science Degree in Organization Development allows her to bring value-added thought leadership to help organizations build the capacity for transformation and to achieve organizational goals. Specialties: Organization Change Management; Business Transformation; Project Management; Organization Development; Leadership Coaching; Flexible Work; Knowledge Management; Talent Management; Communications; Organizational Learning and Facilitation.

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Juliet Irwin — Change Management Manager at Deloitte in Vancouver, BC, CA | Unifers