Julieta Romero
Ai Support Specialist @Brandtrack
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WORK HISTORY
Ai Support Specialist @Brandtrack
Provincia de Buenos Aires, AR
Customer Support & Technical Specialist at BrandtrackDriving seamless technical support for clients and partners across WhatsApp, email, and phone in a fast-paced SaaS environment. I enhance operational efficiency through N8N automations, generate actionable insights via Zendesk reporting, and manage the Help Center for optimal user experience. Skilled in escalating complex issues to L3 teams and contributing to web development projects using GitHub, ensuring smooth digital operations.Tools: Zendesk (CRM & Help Center), N8N, MDM, TeamViewer, AnyDesk, GitHub, Metabase SQL
EDUCATION
Escuela Aeronavegantes
Tripulante de cabina de pasajeros, Tripulante de cabina de pasajeros
ABOUT JULIETA ROMERO
Construyo productos y procesos orientados al crecimiento, conectando negocio, datos y…
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