Julieta Carrillo
Account Manager | Client Success & Revenue Growth | Expert in Building Relationships & Driving Retention | Bilingual (EN/ES) | Real Estate Sales & Leasing
- Role
- Leasing Agent-team Lead at Extell
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Julieta Carrillo
Results-driven account manager with extensive experience in real estate sales and…
Experience
Leasing Agent-team Lead
Jul 2022 — Present · New York, NY, US
Lead leasing operations for a $xxM+ portfolio, achieving 100% renewal retention for six months in 2024 and sustaining 98% occupancy in Q1 2025 and 99% in Q2 2025, with a combined portfolio price per square foot just under $100 across all units.• Drove an 8.4% YoY performance increase through optimized pricing strategies, rapid lead follow-up, and stronger client relationships.• Partner cross-functionally with VPs, Asset Management, and Marketing to align pricing, forecasting, and advertising with occupancy targets.• Designed and implemented scalable SOPs, streamlining tenant onboarding, renewals, and investor-unit management across multiple buildings.• Mentor newer team members on handling client inquiries, refining sales techniques, and managing leads effectively, contributing to consistent portfolio performance.Leasing Executive – Team Lead, Brooklyn Point July 2022 – April 2023• Leased 80% of assigned portfolio within 8 months, exceeding company targets in a competitive market.• Delivered performance reports and strategic recommendations to VP of Development and Asset Managers.• Partnered with an international student brokerage to host a high-profile broker event, establishing a strong partnership that elevated Brooklyn Point’s visibility and accelerated the lease-up process.• Trained and mentored junior agents on market knowledge and closing techniques, ensuring consistent execution across the team.
Education
Boston University
Master of Business Administration - MBA
Universidad La Salle Bajío
Bachelor's degree, International Business
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