Juliet Monteleone

About Juliet Monteleone

Most days, I’m thinking about tension.Not the abstract kind—the real everyday kind. When the tool’s fighting you. The weight behind a decision making and the friction before a good question hits.I design for that.I’ve seen what happens when software forgets the people who use it. I’ve worked the inside of retail giants, studied the biology of behavior, and torn apart the scaffolding of design systems that were too beautiful, but not useful. I learned early that answers shouldn\'t be the focus. It’s the questions that matter.I don’t chase surface signals—I follow the problem as far back as it’ll go. Past the feature requests, past the fire drills. I sit with the people doing the work and ask what they really want from it. What gets in their way. What relationships support them, and which ones don’t. Most times, what we call a “UX issue” is rooted in something older: a broken dynamic, a missed expectation, a structure that no longer fits. That’s where design begins.The oldest problems hide in plain sight. We build workarounds. We soften the edges. We throw dashboards at the symptoms and call it solved. But the root’s still rotting—untouched, shaping everything downstream.We need to find ways of surfacing the emotional weight, perceptual distortion, and operational drag that live inside even the cleanest interface. Right now, I’m focused on AI—specifically, enterprise AI agents that don’t just answer questions, but provoke better ones. Tools that act less like automated help desks and more like perceptual allies—mirroring tensions, nudging reflection, occasionally adding friction to spark clarity.This is the work I care about. That subtle moment when something invisible becomes undeniable—and everything starts to shift.If you’ve felt that too, pull up a chair.

Experience

1. Sr Ux Ui Design Architect

   Walmart Global Tech

   Mar 2025 — Present

Education

• Academy of Art University

  Marketing/Marketing Management, General

  2001 — 2003

• The Art Institute of Portland

  Design Management

  2010 — 2011

• University of Nevada-Las Vegas

  B.A., Psychology

  2007 — 2009

• University of Nevada-Las Vegas

  Neurobiology and Behavior