Juliet Godfrey
Lead Delivery Manager - Ts Delivery Partner @DWP Digital
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WORK HISTORY
Lead Delivery Manager - Ts Delivery Partner @DWP Digital
Blackpool, GB
Enabling the delivery of technology services and products for large complex programmes, to deliver value to our citizens.
EDUCATION
St Richard Gwyn RC High School, Flint
O Levels & A Levels
Blackburn College, Blackburn, Lancs, UK
HNC, Computing
SKILLS
ABOUT JULIET GODFREY
I am a highly self-motivated IT Service Delivery professional with over 20 years experience of successful development, testing, implementation, service transition and management, and account management of technical application and infrastructure IT services, within complex outsourced multi-supplier organisations, ensuring maximum business value is achieved for clients.I possess excellent interpersonal, communication and business relationship skills which enable me to effectively interact with people at all levels within an organisation and to successfully collaborate with and manage their expectations. It also enables me to build and motivate highly effective teams with complementary skills to drive the successful delivery of services to clients.I have extensive experience of building strong yet personable relationships with clients to gain an in-depth understanding of business needs, which enables me to identify and recommend innovative ICT solutions for business problems and act as an intermediary and translator between the technical delivery teams and the business.My experience of working within complex commercial and financial frameworks, enables me to specify and negotiate the commercial contracts for the supply of ICT products and services, and to ensure successful delivery on the agreed contractual SLAs and KPIs
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