Julie Rivera
Leader | Empowering Teams, Streamlining Operations, and Elevating Teams
- Role
- Manager of Customer Success at Parentsquare
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Julie Rivera
With over a decade of experience in SaaS and EdTech, I’ve scaled growth, strengthened customer retention, and built high-performing teams—all while keeping people, purpose, and impact at the center. As a leader, I transform complex challenges into opportunities for growth and innovation. I focus on operational efficiency, cross-functional alignment, and customer success strategies that consistently drive results aligned with company KPI\'s. My expertise lies in accelerating growth, enhancing retention, and scaling customer success operations with a strong emphasis on both people and purpose. I’m passionate about leading change, mentoring high-performing teams, and empowering organizations to achieve not only customer satisfaction but lasting impact. I’m passionate about technology in advancing equity, the power of diverse teams, and the importance of professional development at every level. I don’t just lead teams—I help shape cultures that are high-performing.
Experience
Manager of Customer Success
Jan 2023 — Present
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