Julie Soviero
VP of Customer Success | CS Leader | CX Director | VP Customer Experience | Success Executive
- Role
- Vice President, Customer Success at Ez Texting
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Julie Soviero
Customer Success / Experience strategic, data-driven leader with 15+ years\' experience with technology and software solutions providers. Demonstrated adept at establishing and implementing value-add domestic and global CS/CX programs from start-up. Collaborative professional with exceptional team leadership, communication and change management skills. Proficient at expanding organizational capability, capacity and competency related to customer experience. Proven expertise at driving platform adoption, customer/employee satisfaction, engagement and retention, as well as revenue growth; consistently surpassing expectations.
Experience
Vice President, Customer Success
Feb 2024 — Present
Skills
- Marketing Communications
- Sales Process
- Relationship Management
- Account Management
- Crm
- Social Media
- Social Media Marketing
- Telecommunications
- Marketing
- Sales
- Brand Management
- Marketing Strategy
- Health Insurance
- Lead Generation
- Key Account Management
- Advertising
- Online Marketing
- Branding Initiatives
- Program Implementation
- Business Networking
- Business Analysis
- Customer Relationship Management (Crm)
- Project Management
- Entrepreneurship
- Corporate Branding
- Strategic Planning
- Sales Presentations
- Social Networking
- Strategic Partnerships
- Sales Operations
- Business Process Improvement
- Email Marketing
- Manage Client Relationships
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