Julie Rodgie

Contracts Manager @Peabody

London, GB

Support the Senior Contract Manager and operational teams in the strategic contract administration and management of supply chain partners, ensuring KPI’s are met, VfM achieved, quality delivered, and satisfaction improved;Driving and delivering consistent improvement in the team;KPI measures are agreed and delivered, working with stakeholders across the group to ensure results are delivered;Utilise analysis and evaluation of the work undertaken by the team, to support the delivery of an effective and efficient function, making improvements to services as appropriate;Build strong effective relationships with partnering & in-house contractors, external agencies and other departments to ensure services are delivered and maintained at agreed levels;Build networks across departments and directorates to enhance understanding of the drivers of service failure, providing examples and oversight of service failure in a supportive manner;Investigate and respond to all relevant complaints ensuring that timescales are met, and lessons learned to improve services. Liaise closely with all parts of the business ensuring you embody the value of working collaboratively;Ensure that staff comply with all group policies, regulatory responsibilities, and standards at all times, taking necessary action where there are any breaches or issues;

Work Based Learning

NVQ L5 Mangement and Leadership

West Herts College

Btec-GNVQ

British Institute of Facilities Management (BIFM)

Facilities Planning and Management