Julie Powers

About Julie Powers

I am a results-oriented professional with a proven track record in the financial and technology sectors, with a focus on customer service, risk management, and banking practices. My diverse skill set includes exceptional communication, administrative, and analytical abilities, which have consistently driven performance and exceeded organizational goals. I firmly believe that leadership is not confined to a job title. It\'s rooted in principles of integrity, authenticity, grit, and compassion. These values have organically made me a person others want to follow. I draw energy from collaborative, dynamic environments and am passionate about empowering individuals to achieve their full potential, fostering a strong sense of belonging within the team. In addition to coaching and development, I take pleasure in identifying opportunities for process improvement, creating leverage and scalability. I am a proponent of innovative thinking and am not content with following the status quo. I thrive on challenging conventions and seeking new approaches to drive greater efficiency. My dedication to lifelong learning and personal growth is unwavering. Operating with a growth mindset, I inspire others to do the same, promoting a culture of continual self-improvement and development within the teams I lead. I am committed to applying my skills, experience, and values to drive excellence, growth, and a culture of success and am passionate about making a lasting impact on the customer success landscape.

Experience

1. Manager, Talent Solutions Support

   Linkedin

   Mar 2022 — Present · Omaha, NE, US

   In my role as a people leader, I manage up to 12 consultants at a time, providing leadership and direction to ensure their success. Among my responsibilities, I provide coaching and guidance with regard to the quality of customer interactions and daily operations. My success is determined by my ability to drive the team\'s performance to KPI measurements, manage and analyze operational data to increase efficiency, and to be an integral part of staffing needs for the team.

Education

• University of Nebraska-Lincoln

  Bachelor of Science (B.S.), Marketing

  2003 — 2007