Julien McKinney
- Role
- Manager of Area Operations at Amazon
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Julien McKinney
Operations and leadership professional with 9+ years of experience driving operational…
Experience
Manager of Area Operations
Oct 2020 — Present · Memphis, TN, US
Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meetings, and communicating with internal and external suppliers.• Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests.• Troubleshoot problems through to resolution, escalating as necessary.• Ensure compliance throughout the site to global process standards and work on continuous improvement initiatives.• Engage with site and regional operations leadership to implement new operational improvements and new services.• Review and update standards of operations as required while continually identifying ways to improve our operations.
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