Julien Dutto

About Julien Dutto

I have been working for Amadeus since 2010 in different locations and positions throughout the years, building a strong leadership mindset while reinforcing technical & architecture skills as well as solid travel industry knowledge.I started in France as Software Development Engineer, embedded in the core R&D teams who defined the embryo of the Hotel IT central reservation system, launched with French hotel chains.I moved to the USA in 2014 to take part of even larger missions.In Boston first, where I was leading two front-end teams (several Mio of dollars of yearly budget) in charge of building the next-generation administration portal for IHG (InterContinental Hotels Group). My teams and I enabled our customer\'s migration to the Amadeus systems, with a product servicing thousands of professional users, and providing state-of-the-art User Experience and technologies, to ease its adoption.Then in Miami, leading the evolution of the North America Travel Channels hub, providing Bespoke Services and solutions to our customers (Retail, Online, Business Travel agencies). As Director of Software Engineering, I am currently responsible of a large portfolio of solutions built by 3 multi-skilled teams (several Mio of dollars of yearly budget), and I am also strong leader in the industrialization of our hub\'s practices and processes for software engineering.

Experience

1. VP Customer Operations - Americas

   Amadeus

   Jul 2025 — Present · Miami, FL, US

   As the Regional Head of Hospitality Operations, I am responsible for ensuring the seamless, high‑quality delivery of all Amadeus Hospitality services across the region. I oversee implementation, support, training, consulting, and project/program delivery, working closely with cross‑functional teams to drive customer satisfaction and operational excellence. I’m also part of the global operations leadership team, representing the needs and priorities of my region within broader global frameworks.

Education

• Stanislas Cannes

  Classes Préparatoires aux Grandes Ecoles, Mathematics, Physics, Chemistry

  2005 — 2007

• Stanislas Cannes

  Baccalauréat - S, Mathematics, Physics

  2002 — 2005

• ENSIIE - Ecole Nationale Supérieure d'Informatique pour l'Industrie et l'Entreprise

  Ingénieur informatique ENSIIE / Master's degree Computer Science, Informatique, Mathématiques

  2007 — 2010

Skills

• Asp.net
• Clickonce
• Spring Security
• Iis
• Php
• Css
• Spring Framework
• .net Framework
• C#
• .net
• Wcf
• Git
• Entity Framework
• Svn
• Cloud Computing
• Mongodb
• Msbuild
• Visual Studio (2003 -> 2010)
• Javascript
• Customer Satisfaction
• Sharepoint
• Apache
• Mysql
• C++
• Gruntjs
• Agile Methodologies
• Stash
• Management
• Less
• Windows Sharepoint Services
• Team Leadership
• Web Services
• Xml
• Wpf
• Java
• Gulp.js
• Team Foundation Server 2010
• Angularjs
• Software Development
• Scrum