Julien Gemayel

Carrier Management & Procurement-operations @Yepoda

Berlin, DE

Manage relationships with first, middle, and last-mile carriers to ensure strong performance and smooth communication-Track and analyze carrier performance metrics, and take action to improve delivery efficiency and customer experience-Align with the planning team on volume forecasts and capacity, especially during peak seasons and high-volume events-Handle daily escalations and resolve issues quickly to avoid service disruptions-Help with RFPs and carrier contract discussions to improve service and reduce costs-Drive process improvements across logistics to boost speed and efficiency-Work closely with internal teams and external partners to keep operations aligned and on track