Julien Ben
Retail Manager @Debenhams
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WORK HISTORY
Retail Manager @Debenhams
Ensure profitability of stores and sales targets are met as per Annual Financial Plan.• To implement and monitor the SOPs and implementation of retail initiatives in store.• Managing Cost of Retail as per the Annual Financial Plan, pushing ensemble-selling, focus on high AVU merchandise and reducing unwanted costs.• Influencing buyers over current trends based on market analysis and customer feedback.• Ensure implementation of a robust training and development system for the frontline staff• Resolving all customer grievances at the store level and ensuring that it doesn’t get escalated so as to maintain highest levels of customer service at the store,
EDUCATION
UCLA
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce
City College, New York
Business Administration and Management, General
CUNY Bronx Community College
High School, Business, Computer Science, Mathematics
SKILLS
ABOUT JULIEN BEN
Retail Manager at Debenhams
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