Julie L. Mohr
Forrester Principal Analyst | The Knowledge Geek | Knowledge Management, IT Service Management, Generative AI & Culture
- Role
- Principal Analyst at Forrester
- Location
- Davis, CA, US
- LinkedIn followers
- 500 followers
About Julie L. Mohr
Innovation - Agility - Adaptability - Service Design Thinking - ITSM - Customer…
Experience
Principal Analyst
Aug 2023 — Present · San Francisco, CA, US
Education
University of Phoenix
M.S.ED, Adult Education
2009 — 2012
The Ohio State University
B.S., Computer Science
1982 — 1986
University of Phoenix
Doctor of Philosophy (PhD) - IN PROGRESS, Management and Organizational Leadership in Information Systems & Technology
2011 — 2017
Skills
- Security
- Enterprise Software
- Program Management
- Kcs
- IT Operations
- Vendor Management
- Outsourcing
- Governance
- E-Learning
- Writing
- Business Process Improvement
- Service Management
- Pre-Sales
- Project Management
- Strategy
- Consulting
- Business Intelligence
- Requirements Analysis
- Business Strategy
- Cloud Computing
- Management
- Integration
- IT Strategy
- Training
- Knowledge Management
- IT Service Management
- Change Management
- Service Delivery
- Technical Support
- Business Analysis
- Crm
- Itil
- Team Leadership
- Business Process
- Information Technology
- IT Governance
- Process Improvement
- Training Delivery
- IT Management
- Public Speaking
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