Julie Mikush
Program Delivery Coordinator, Harvard Professional Development Programs at Harvard University School of Continuing Education
- Role
- Program Delivery Coordinator at Professional & Executive Development - Harvard Division Of Continuing Education
- Location
- Cambridge, MA, US
- LinkedIn followers
- 500 followers
Experience
Program Delivery Coordinator
Professional & Executive Development - Harvard Division Of Continuing Education
Jun 2021 — Present · Cambridge, MA, US
The Professional Development Programs team supports and delivers more than 100 on-campus and online programs each year while working with more than 40 different instructors.Conveys the DCE brand by providing excellent customer service and through keen attention to detail in producing flawless program materials. Duties include preparation of program materials, on-site and online support during program sessions, and involves significant interaction with an international audience of business people on Harvard\'s campus. Event Planning and Logistics• Prepares and assembles program materials for participants• Helps with setup and program delivery on day-of event both in person and virtually• Supports the program for duration of event• Orders pre-readings/cases• Successfully balances high-quality, participant-facing activities along with a myriad of behind-the-scenes administrative duties• Contributes to improved business process efficienciesCustomer Service• Effectively communicates with participants (special requests, registration changes) via email, phone, and during programs in person and via Zoom• Works to enhance participant experience throughout session• Delivers welcome messages to new participants in person and via Zoom• Manages program registrations, assisting participants with payment and interacting with finance department
Education
Wheaton College Massachusetts
Bachelor of Arts - BA, cum laude, Studio Art Major, Minor in Business & Management
2014 — 2017
Lorenzo de' Medici Institute: Florence, Italy
Digital Photography
2015
Marywood University
Communication Sciences and Disorders, General
2013 — 2014
Bridgewater Raynham Regional High School
High School
2009 — 2013
Lesley University
Master of Arts - MA, International Higher Education
Skills
- Teamwork
- Social Media Marketing
- Microsoft Excel
- Microsoft Office
- Event Planning
- Adobe Lightroom
- Leadership
- Oil Painting
- Mixed Media
- Editing
- Adobe Illustrator
- Indesign
- Film Photography
- Acrylic Painting
- Microsoft Powerpoint
- Teaching English as a Second Language
- Customer Service
- Organization Skills
- Adobe Photoshop
- Basic Photoshop
- Organizational & Writing Skills
- Social Media
- Research
- Adobe Premiere Pro
- Creating Short Videos with Adobe Premiere
- Microsoft Word
- Team Leadership
- Marketing Event Planning
- Fundraising
- Digital Photography
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