Julie McPartland
Nrc Manager @Thomas March Group
Widnes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2018 — Present
Nrc Manager @Thomas March Group
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SKILLS
Operations ManagementCrmEmployee TrainingTeam LeadershipRecruitingLeadershipProject ManagementSalesAvayaManagementContact CentersTeamworkTeam ManagementDisciplinary & Grievance ProceduresCustomer Service ManagementCustomer ServiceCustomer OrientedCoachingProcess ImprovementCall CentersSales ManagementDirect SalesCustomer Service OperationsComplaint ManagementComplaint InvestigationsEmployee EngagementCustomer ExperienceCustomer Lifecycle ManagementCustomer EngagementInterviewsLong-Term Customer RelationshipsCustomer SatisfactionOrder ManagementDisciplinariesBusiness Process ImprovementStrategyIvrAccount ManagementChange Management
ABOUT JULIE MCPARTLAND
I have over twenty years of management experience ranging from first line management…
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