Julie Leforce

Email, SMS, & CRM Marketer | Lifecycle Marketing

Role
Customer Relationship Management Specialist at UC Health
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Julie Leforce

Over the past decade, I\'ve been devoted to the world of marketing. My passion lies in…

Experience

  1. Customer Relationship Management Specialist

    UC Health

    Feb 2025 — Present · Cincinnati, OH, US

    Develops and implements CRM campaigns that align with marketing and communications goals•Monitors and analyzes CRM metrics to evaluate the effectiveness of campaigns and strategies•Collaborates with other marketing teams to ensure a cohesive customer journey across all touchpoints•Provides training and support to other team members on the CRM tool, ensuring its optimal use across the organization•Maps out customer journeys and identifies opportunities for engagement through the CRM•Researches and implements best practices in CRM strategy to keep our approach innovative and effective•Regularly reviews and updates CRM strategy based on performance metrics and feedback•Trained in Epic\'s Marketing template

Education

  • Northern Kentucky University

    Bachelors

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Julie Leforce — Customer Relationship Management Specialist at UC Health in Cincinnati, OH, US | Unifers