Julie Maley
Renewals Manager at Genesys
- Role
- Renewals Manager at Genesys
- Location
- Clayton, NC, US
- LinkedIn followers
- 500 followers
About Julie Maley
Helping our Clients stay up to date on their software, Renewals, contract negotiations…
Experience
Renewals Manager
Apr 2021 — Present
All Star Award 2023MVP Award 2022Rookie of the year Award 2021- Manage the entirety of the renewals process, including negotiation - Proactively communicate with customers, working on upsells and price increases to gain YoY growth- Meeting/exceeding quarterly and annual retention goals- Assist sales and CSM team in identifying at-risk customers- Keep up-to-date notes in CRM for forecasting out 2 quarters- Continuing training to improve and grow in my field
Education
University of North Carolina at Wilmington
Bachelor's degree
2005 — 2010
Drexel University
Master's degree
2011 — 2013
Skills
- Microsoft Office
- Sales
- Management
- Team Building
- Microsoft Word
- Strategic Planning
- Project Management
- Customer Service
- Research
- Marketing
- Negotiation
- Training
- Public Speaking
- Microsoft Excel
- Powerpoint
- Social Media
- Account Management
- Leadership
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