Julie Gardner
Corporate Programs Client Service Representative @Wells Fargo
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WORK HISTORY
Corporate Programs Client Service Representative @Wells Fargo
Minneapolis, MN, US
EDUCATION
University of Minnesota - Carlson School of Management
BSB
Humphrey School of Public Affairs
MPA
Humphrey School of Public Affairs
Master of Public Affairs
ABOUT JULIE GARDNER
Relationship manager with proven experience in developing, retaining and enhancing client business relationships; Able to build trust and credibility at all levels of an organization and collaborate across business units; Strong problem solver, able to manage critical service issues; Nimble, and strategic with a strong work ethic; Adaptive and supportive of organizational change; Strengths include uncovering and addressing stakeholder needs, acting as liaison and engaging strategic partners, recommending and implementing client satisfaction and quality improvement strategies, training and coaching teams, facilitation and conflict resolution. • Program Management • Process Management - for efficiency, risk mitigation & quality assurance • Strategic & Innovative • Collaborative Team Member • Stakeholder Engagement – able to build trust & credibility at all levels of an organization • Client Development & Retention • Manage critical service issues • Self-directed • Facilitation & Coordination • Training & Development • Adaptive & Supportive of organizational change
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