Julie C.

About Julie C.

As a Senior Manager of Online Communities at Netskope, I lead the strategy, design, and execution of engaging and scalable digital platforms that connect, support, and empower our customers and partners. With over 15 years of experience in online community management, I have a proven track record of delivering impactful and innovative solutions that drive customer satisfaction, loyalty, and advocacy.My core competencies include online community architecture, program management, gamification, analytics, and user experience. I leverage my skills and knowledge in Gainsight Insided, Salesforce Community Cloud, Discourse, Khoros, Jive, and other tools to create and optimize online community ecosystems that align with the company\'s vision, values, and goals. I also collaborate with cross-functional teams and stakeholders to ensure the online communities are integrated with other customer-facing channels and initiatives. I aim to foster a vibrant, collaborative online community culture that enhances the Netskope brand and customer journey.

Experience

1. Senior Manager, Online Communities

   Netskope

   Nov 2021 — Present · Romeo, MI, US

Education

• Baker College

  Information Security

  2008 — 2012

Skills

• Dod
• Training Course Development
• Technical Writing
• Program Management
• Css
• Earned Value Management
• Microsoft Project
• Visio
• Ils Program Management
• Defence
• Logistics
• Training
• Sharepoint
• Joomla
• Cloud Computing
• Process Improvement
• Ils
• Employee Training
• Web Design
• Business Strategy
• Strategy
• Web Analytics
• Databases
• Visual Basic
• Integration
• Project Management
• Training & Development
• Leadership
• Defense Industry
• Project Planning
• Collaboration Solutions
• Jive Software
• Jive Sbs
• Configuration Management
• Knowledge Management
• Web Development
• Proposal Writing
• Business Process Improvement
• Aerospace
• Software Engineering