Julie Avignon
Customer Success Manager @Monta
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WORK HISTORY
Customer Success Manager @Monta
EDUCATION
Le Wagon
Growth Marketing & Artificial Intelligence
Università degli Studi di Padova
Bachelor's degree
IÉSEG School of Management
Master 2 (M2), Master in International Business and Economics
SKILLS
ABOUT JULIE AVIGNON
Strategic Customer Experience & Success Leader with 8+ years of experience, I thrive in fast-paced, customer-driven environments, building data-backed strategies to boost engagement, optimize processes, maximize ROI, and drive sustainable growth.My background spans automotive, sports, and digital transformation, where I’ve led impactful projects — from launching digital test drive strategies that increased conversion rates, to designing seamless customer success journeys that improved satisfaction and long-term engagement. I love working across B2B and B2C models, bringing together data, marketing, and innovation to drive tangible impact.I’m passionate about cross-functional collaboration, aligning teams and stakeholders across FR, NL, BE, EMEA, and Nordics to roll out meaningful, customer-centric solutions. I recently completed a hands-on program in Growth Marketing, Automation, and AI at Le Wagon, sharpening my expertise in CRM optimization, lifecycle orchestration, and data-driven decision-making.Fluent in French, English, and Spanish, I bring a global mindset and a drive for excellence to every project. And when I’m not refining customer strategies, you’ll find me pushing my limits — running half-marathons (1h42), climbing Kilimanjaro, or diving deep into the ocean.I’m excited to connect with like-minded professionals and explore leadership opportunities in SaaS, sports, automotive, or sustainable industries — where customer success, strategy, and innovation create lasting value. Let’s chat
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