Julie Amos
ONESOURCE® Indirect Tax
- Role
- Customer Success Executive, Onesource at Thomson Reuters
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Success Executive, Onesource
Nov 2022 — Present · Orlando, FL, US
Skills
- Analytical Skills
- Broadband
- Customer Retention
- Customer Service
- Technical Support
- Quality Assurance
- Citrix Xenapp
- Customer Service Management
- Key Performance Indicators
- Troubleshooting
- Business Process Improvement
- Team Building
- Customer Service Operations
- Direct Sales
- Microsoft Excel
- Contract Management
- Multiprotocol Label Switching (Mpls)
- Business-to-Business (B2b)
- Voip
- Business Development
- Unified Communications
- Business Relationship Management
- Quality Improvement
- Microsoft Office
- Sales
- Data Analysis
- Quality Auditing
- Leadership
- Session Initiation Protocol (Sip)
- Training
- Customer Satisfaction
- Curriculum Development
- Salesforce.com
- Telecommunications
- Account Management
- Product Knowledge
- Customer Experience
- Contract Negotiation
- Jira
- Customer Relationship Management (Crm)
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