Julie Steiner
Senior Director of Admissions and Retail Operations @Barnes Foundation
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WORK HISTORY
Senior Director of Admissions and Retail Operations @Barnes Foundation
Leads public-facing earned revenue departments of the museum (Box Office/Ticketing, Call Center, Retail and Parking.) Directs systems, processes, and staffing in each of these areas of operation supporting the guest experience. Implement and train software systems in each area, including e-commerce for ticketing and retail. Create and manage earned revenue budget across these departments, with ongoing detailed assessment and reforecasting.
EDUCATION
Université Paris-Sorbonne
Art History, French Literature
Smith College
BA, Art, French Studies
SKILLS
ABOUT JULIE STEINER
Experienced and transformational leader in customer service, guest relations, ticketing and sales operations in museums and retail operations. Adept at utilizing data analytics to effectively forecast, plan and implement operational changes leading to sales growth and efficiencies. Skilled in transforming nonprofit operations, guest relations, product development, planning and implementing growth strategies. Available for consulting: specializing in museum retail, merchandise planning, financial assessment.
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