Julie Salles

About Julie Salles

Highly motivated, dedicated, and results-oriented Senior Account Manager with extensive experience in sales, marketing, strategy development, business administration, data analysis, and campaign optimization. Equipped with outstanding interpersonal communication skills to collaborate and establish long-lasting relationships with clients, and stakeholders. A dynamic leader and subject matter expert with the ability to streamline daily operations through communication tools, strategic direction, and collaboration. With a solid work ethic, accountability, professionalism, and integrity to drive business growth, development, and success.

Experience

1. Senior Account Manager, Client Services

   Data Axle

   Jan 2016 — Present · New York, NY, US

   Manage daily contracts, including providing recommendations, troubleshooting, performance analysis, and project implementation while establishing long-lasting relationships with clients through a solid foundation of trust and understanding- Proficiently conduct business reviews for C-level executives by analyzing digital program performance and identifying business initiatives to cross-sell technologies and services while collaborating with internal teams and partners to deliver customer needs- Function as the primary liaison between clients and internal departments, including the Technical, Product, Creative, Database, Analytics and Web Production teams, while serving as the point person for Creative, Email and Digital Accounts- Evaluate client digital marketing operation patterns while managing issues to prevent recurring account problems- Conduct sales forecasts and accurately manage revenue for all accounts to exceed revenue goals and drive business development- Drive effective programs by presenting detailed reports and results for clients during quarterly business reviews- Oversee various processes while implementing strict quality control and anticipating potential issues with solution-oriented ideas- Establish detailed schedules and timelines to boost efficiency, streamline cross-team communication, and meet deadlines- Document all client interactions while promptly responding to clients’ needs and immediately providing solutions to their concerns- Manage all processes for potential projects, including proposing prices, managing negotiation and production delivery- Conceptualized and executed a new email sign-up process, increasing clients’ subscriptions by 10% month-over-month- Served as the point person for major discount stores while managing nationally recognized and fortune 500 clients and evaluating business opportunities regarding revenue growth and process development.

Education

• Centro Universitário Cesmac

  Bachelor of Science - BS