Julie Piper

Guest Experience Manager @Walt Disney World

Orlando, FL, US
EMAILS
j••••••••@disney.com
MOBILE NUMBERS
+14•••••••57

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WORK HISTORY

Sep 1990 — Present

Guest Experience Manager @Walt Disney World

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I am on a team of 11 leaders who are responsible for the Safety, Courtesy, Inclusion, Show and Efficiency keys to run the Operations side of the World Showcase, at Epcot. The cast include full time, part time, and Cultural Representatives from represented countries. The attractions and shows I\'m responsible for are: Canada Far & Wide (film), Remy\'s Ratatouille Adventure (ride), Impressions de France (film), Japan Kidcot (children\'s activities location) American Gardens Theater (live action band shell), American Adventure (film & audio animatronic figures), Reflections of China (film), Frozen Ever After (ride), Grand Fiesta Tour (ride), fireworks viewing premium location.

EDUCATION

1986 — 1990

The University of Southern Mississippi

Bachelor's degree, Speech Communication and Rhetoric

SKILLS

TourismEvent ManagementHospitality IndustryHospitalityResortsConcierge ServicesGuest Service ManagementHotelsFront OfficeManagementTeam BuildingHospitality ManagementRooms DivisionMicrosoft WordDisneyFood & BeverageCustomer ServiceHotel ManagementTheme ParksMicrosMicrosoft OfficeLeadershipEvent Planning

ABOUT JULIE PIPER

Experienced Guest Experience Manager with a demonstrated history of working in the entertainment industry. Skilled in Microsoft Word, Disney, Management, Theme Parks, and MICROS. Strong operations professional with a Bachelor\'s degree focused in Speech Communication and Rhetoric from University of Southern Mississippi.

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