Julie P
Customer Account Manager - Workday @ Avalara | Driving Client Growth and Satisfaction
- Role
- Customer Account Manager - Workday at Avalara
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Julie P
Experienced Customer Account Manager with a demonstrated history of working in the computer software industry. Skilled in Sales, Account Management, Software as a Service (SaaS), Direct Sales, and Pre-sales. Strong sales professional with a Associate in Applied Science Degree focused in Computer Technology/Computer Systems Technology from Wake Technical Community College.
Experience
Customer Account Manager - Workday
Feb 2025 — Present · Durham, NC, US
Manage relationships with existing clients to drive growth (upsell/cross-sell).Conduct annual business reviews with my portfolio of 90 customers resulting in retention and identifying expansion opportunities.Build strong relationships, understand pain points, provide solutions and ensure high satisfaction.Develop account plans, lead negotiations, forecast sales and track activities in SalesForce.Work directly with Avalara Workday product team, certified implementation partners, customers, and collaborate across many teams to support customers and partners.Leverage Avalara\'s AI-first platform and tax compliance solutions to offer tailored value.
Education
Wake Technical Community College
Associate in Applied Science Degree, Computer Technology/Computer Systems Technology
Skills
- Solution Selling
- Salesforce.com
- Account Management
- Direct Sales
- Sales Process
- Strategic Partnerships
- Business Development
- Pre-Sales
- Product Management
- Sales
- Sales Operations
- Managed Services
- Saas
- Sales Management
- Channel Partners
- Enterprise Software
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