Julie MacKay

Account Manager @Gamma

GB

CORE AREAS OF EXPERTISECustomer Account Management: Helping Customers do amazing things • Managed Services •. Successful transition from the initial solution creation, through design to in life delivery.Account Management - Quality • Strong team player collaborating internally and externally. Efficiency – Working simultaneously with multiple customers within a designated Account base. Management: Client Relationship Management • Consultative Selling • Market Analysis • Organisation & Change Management • Client Acquisition/Retention • Growth from Continuous Improvement • Innovation & Value Creation.PROFESSIONAL EXPERIENCEAdaptability - Conscientious and collaborative.Successfully transitioned career through multiple sectors and companies, being very well-regarded industry wide. This is due to my learned processes adherence and drive. AchievementAbility to be a consistent top-level performer across industry sectors. Recognised through promotion, awards and status from key account manager, major account manager and account director.Achievements awarded from continuous quality contribution to the business and clients. Examples of this would include many local and government contracts ranging in value and complexity and political visibility. DevelopmentConstant development of my skillsets both core and supplementary, has added significantly to my customers, company and myself. Examples of this would include quality Customer Relationship Management, presentation skills and constant self-improvement.GeneralIn essence I am a consistent well-rounded achiever who has the ability to maximise my multiple skill set to the benefit of my colleagues and customers.

Glasgow Caledonian University

Legal Studies, General