Julie Juarez
Customer Experience Lead at Swim.com
- Role
- Customer Experience Lead at Swim.Com
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Julie Juarez
A communications professional with 15 years of experience in media & public relations as well as social networking, digital media, customer service, and website maintenance through CMS services
Experience
Customer Experience Lead
May 2014 — Present · CA
Manage customer service, including tech support and communication, for Swim.com, an online social fitness platform• Manage and create all content for Swim.com’s online self-help support site• Manage Swim.com’s social network outlets• Assist in third-party product testing for site compatibility and troubleshooting• Assist in special customer service projects for Spiraledge Inc’s retail site, SwimOutlet.com
Education
Santa Clara University
BA, Communication
2003 — 2007
DeKalb High School, IL
HS
1999 — 2003
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