Julie Galofaro

UNC Chapel Hill Alumni

Role
Associate Account Specialist at IXL Learning
Location
Durham, NC, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Julie Galofaro

Account Specialist at IXL Learning with a strong foundation in government and policy…

Experience

  1. Associate Account Specialist

    IXL Learning

    May 2024 — Present · Morrisville, NC, US

    Provide dedicated support to a portfolio of clients, includingeducators and administrators, ensuring seamless integration andeffective use of IXL\'s educational technology tools.•Analyze customer needs and offer tailored solutions to maximizeuser engagement and satisfaction.•Collaborate with cross-functional teams to address and resolvecustomer inquiries, technical issues, and account-related concernsin a timely manner.•Utilize data-driven insights to monitor account performance,identifying opportunities for growth and improvement in clientusage.

Education

  • University of North Carolina at Chapel Hill

    Bachelor of Arts - BA

    2020 — 2024

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Julie Galofaro — Associate Account Specialist at IXL Learning in Durham, NC, US | Unifers