Julie Este-McDonald

About Julie Este-McDonald

I help people and workplaces heal, grow, and thrive. As a licensed professional counselor, board-certified coach, and organizational consultant, I bring over two decades of experience in leadership, mental health, and workplace transformation. I provide coaching and consulting services rooted in the belief that well-being drives performance and that organizations thrive when their people do. What I do: Provide trauma-informed therapy and burnout recovery Coach leaders and professionals navigating transitions, self-doubt, and growth Help organizations build emotionally intelligent leadership pipelines Partner with companies to increase psychological safety, engagement, and equity Facilitate retreats, workshops, and coaching programs for teams and executives Support culture change through learning and development strategies, training design, and OD consulting I specialize in creating psychologically safe environments that empower employees to bring their whole selves to work, leading to more motivated, resilient, and engaged teams. I’ve worked with faith-based organizations, nonprofits, educational institutions, and Fortune 500 companies. Current Projects: Scaling a multi-state hybrid private practice and consulting business Expanding consulting to support leaders and organizations post-burnout Coaching global leaders through NYU-Abu Dhabi\'s Executive Education Program Developing online courses and digital tools for mental health and leadership Building a group practice and growing a consulting collective Let’s connect if you’re ready to develop people-centered leadership, improve workplace well-being, or build a healthier, high-performing culture.

Experience

1. Field Care Manager- Behavioral Health

   Humana

   Feb 2023 — Present

   Behavioral Health Field Care Manager• Member Outreach & Engagement: Spearheaded proactive outreach and engagement initiatives with members, ensuring effective and compassionate care management services for an active caseload of 60 members.• Predictive Analytics: Use historical data to foresee challenges or needs for members. Manages member data for compliance and reporting• Resource Connection: Connected members with essential community resources, facilitating access to services and support systems. Build relationships with community stakeholders and providers to coordinate medical and social services for members.• Case Management: Maintained consistent engagement in case management processes to prevent hospitalization and mental health crises among high-acuity members. • Participated in stretch projects like assisting with managing the Department of Corrections Pre-Release Program, Associate Engagement Committee, IMPACT Ambassador- Workforce/Professional Development Committee and Member Experience Committee

Education

• Xavier University of Louisiana

  Master of Arts - MA

  2000 — 2002

• Walden University

  Doctor of Philosophy - PhD

  2023 — 2026

• Xavier University of Louisiana

  Bachelor of Science - BS

  1996 — 2000

• Liberty University

  Post Graduate Certificate

  2018 — 2018