Julie Crews
Senior Manager at Verizon
- Role
- Senior Manager at Verizon
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Julie Crews
Program Management Professional with significant leadership experience in managing teams and a portfolio of global projects and programs. Strategic and creative thinker with strong business acumen vested in continuous improvement and development. Extensive experience in telecommunications and Information Technology, but also experienced in other industries such as Department of Defense, electromechanical manufacturing, government markets, clinical trials, and telemedicine; enabling agility to creative solutions and methodologies.
Experience
Senior Manager
Mar 2009 — Present
Senior Manager - Develop custom process solutions for complex deals utilizing comprehensive leadership skills- Lead process development, integration, testing and training to enable operational support- Collaborate with customer and Verizon support teams, such as NOC, SOC, PMO, SMEs, vendors- Solution ITIL processes, such as Incident, Change, Security, Governance, Access, Service Management.Project/Program Manager - Managed execution of strategic, complex, global projects and programs via waterfall and agile methodologies- Planned and directed network infrastructure implementation including voice, data, VoIP, wireless technologies, virtualized network services (VNS), software defined networking (SDN), universal customer premises equipment (uCPE), CPE, hosted network solution (HNS), high availability (HA), and data centers- Managed project scope, schedule, risks, issues, costs and customer experience for transition delivery- Provided executive governance of complex projects involving emerging products and solutions- Redesigned and take over networks including surveys, CPE, circuits, vendors, LAN/WAN, security- Mentored and trained project managers in informal and classroom settings.
Education
Villanova University
Professional Certifications and courses
Central Michigan University
Masters, Business Administration
1991 — 1993
Wright State University
Bachelors, Business
1981 — 1986
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